Business Analysis & Technology Delivery
We're a boutique business analysis consultancy. Brought in to understand processes, map as-is architectures, run gap analysis, and define what change should actually look like — before money gets committed. Then, where it helps, we deliver the build too. One senior lead. Start to finish.
Where are you right now?
"We know we need to modernise. We just don't know where to start — or what we'll break."
The existing system is holding the business back. But it's connected to everything. Before you commit budget and political capital, you need someone who can map what's actually there and what replacing it really means.
As-Is & Discovery"We're mid-implementation and it's more complex than anyone told us. We need someone who's seen this before."
The supplier is struggling. The scope has grown. Every system touches three others nobody planned for. We know what to stabilise first — and how to get it back on track without starting over.
Rescue & Recovery"It's live. But the business is working around it rather than with it."
The system went in but the processes never caught up. Adoption is low. People have rebuilt their spreadsheets. The technology wasn't the problem — it's everything that wasn't properly connected around it.
Post-Go-Live Fix"We're not sure if we need new technology — or just need to fix how we work first."
Not every problem needs a new system. Sometimes the processes are broken, the team isn't aligned, or the operating model doesn't fit anymore. We help you figure out which is which — before anyone spends anything.
Process & Gap AnalysisHow we engage
Every engagement is led by a senior consultant. No junior hand-offs. No surprises.
"We need someone to actually understand how we work — processes, systems, gaps — before we commit to anything."
As-is process mapping. Architecture understanding. Gap analysis. Operating model review. The deep, structured thinking that should happen before a vendor gets selected or a budget gets approved — and rarely does.
Clarity on what's really there, what's broken, and what change actually requires.
"We need one senior lead accountable from scope to live — not a rotation of juniors and suppliers where nobody owns the whole thing."
We take the engagement end to end. Discovery, scoping, architecture, build, integration, testing, go-live, business readiness. One senior lead accountable start to finish — with trusted specialists brought in where the range requires it, never layered in to pad the day rate.
Something that works. Built right. Live. On your terms.
"We don't need someone full time. But we need senior BA thinking available when something comes up."
A fixed monthly retainer giving you async access to senior BA thinking — scope reviews, sense-checks, challenge on decisions before they go upward. Without the overhead of a full engagement.
Senior thinking available when you need it. No overhead. No surprises.
To save us both time
The honest bit
"Changing what already exists is harder than building something new. Every system touches three others you didn't think about."
Legacy environments are rarely documented properly. We find out what exists, what it connects to, and what replacing or changing it really means — before anyone commits to anything.
Most problems happen in the gap between them. We bridge it — translating between what the business needs and what the technology can actually do.
Technology is rarely the whole answer. We understand process, people and operating models — so we can tell you honestly whether you need a new system, a better process, or both.
Every engagement is led personally by a senior consultant. No hand-offs to junior staff. You always know who's responsible — and who to call.
In their words
"He was the only person in the room willing to ask the questions everyone else had been politely avoiding. Within a fortnight we'd cut the scope to what actually mattered, deferred a piece of work that was never going to land in this phase, and rebuilt the board's confidence in the timeline."
Case study
An international operation had outgrown the patchwork of payments and tax processes built market-by-market. Every new country added another exception. Reconciliation was manual. Compliance risk was growing faster than headcount could absorb. Leadership wanted a single capability — but no one could describe what "single" actually meant in their context.
Mapped the as-is across every market — tax treatment, payment routing, vendor flows, system touch points. Defined the target operating model and the data model that had to underpin it. Specified integration requirements across finance, ops and compliance. Coordinated build across internal teams and third-party engineering — one senior lead through every milestone.
A single payments and tax capability live across the in-scope markets. Manual reconciliation effort cut materially. Audit-ready reporting in place where reporting had previously been spreadsheet-and-prayer. The team that operates it now sits inside the business — not on a consultancy retainer.
Selected experience
Client names withheld where contractually required.
B2B Business Travel & Accommodation Platform
Travel TechnologyBuilt a multi-sided marketplace for business travel and accommodation from concept to live, revenue-generating platform. User journeys, core processes, system architecture, third-party integrations, payments — defined and delivered. The proof that end-to-end isn't theory: the same senior lead who scopes your engagement can build it too.
Embedded within a growing business to define and deliver a new payments and tax capability for international operations. Scoped the full solution, defined integration requirements, ensured delivery landed across commercial, operational and compliance teams.
Payments & FintechProvided into a fragmented programme to bring structure and clarity. Defined requirements, translated stakeholder needs into practical data structures, coordinated third-party engineering — delivering real-time financial reporting where previous attempts had stalled.
Finance & OperationsSenior BA expertise into a complex, multi-year programme spanning HR, finance and operations across multiple countries. Defined end-to-end processes, owned feature delivery, and helped stabilise a programme that had lost clarity of scope.
Global TransformationA sustained engagement across multiple large-scale programmes. Introduced structured process modelling, defined Target Operating Models, and built the analytical foundation that gave leadership confidence in what the business was committing to deliver.
Engineering & StandardsThe most common engagement — coming in before a project starts, making sure what's being asked for is what's actually needed. The work that's hardest to see and most expensive to skip. Delivered across financial services, technology, operations and beyond.
Discovery & DefinitionAll engagements described anonymously. Further detail available on request.
The lead
Matt Wilson
Founder & Lead Consultant
16+ years in business analysis and enterprise delivery — across financial services, payments, ERP, retail and technology. The work that sits between the business and the build: process and gap analysis, as-is architecture mapping, scope definition, and accountability through to live.
Senior BA and delivery roles across global financial services, professional services, payments and engineering organisations. Co-founder of Clooper, a B2B business travel and accommodation platform — taken from concept to revenue-generating product. That experience is why Analysethat exists: most consultancies stop at the deck. The difference here is one senior lead through every phase, including the build.
I started Analysethat because the most expensive failures I've seen on enterprise programmes aren't technical — they're failures of clarity. Someone senior in the room asking the questions nobody else wants to ask. That's the work.
About
Analysethat is a boutique business analysis consultancy for organisations who need someone that understands both sides — how the business works, and the technology that's supposed to support it.
We're brought in for the work that should happen before anyone starts building: process and gap analysis, as-is architecture mapping, operating model design, scope definition. Then, where it helps, we stay through delivery — with one senior lead accountable from first conversation to go-live.
With over 16 years working across financial services, payments, ERP, and enterprise technology — and having built a live platform from scratch — we understand both the legacy world and what good looks like on the other side of it.
We work with a small number of clients at any one time. That's deliberate — complex engagements need genuine attention, not a team stretched across twenty accounts.
Perspectives
Occasional writing on analysis, delivery, and where enterprise change usually goes wrong.
The scope that gets signed off is rarely the scope that gets built. The three patterns we see on every late ERP programme — and the questions to ask in week one that surface the slippage before it lands on the board's desk.
DeliveryMost replacements fail on the data, not the platform. What "good" migration scoping actually looks like, why first estimates are wrong by a factor of three, and where the conversation needs to start.
StrategyModernisation isn't always the answer. Three diagnostic questions to ask before committing budget — and the scenarios where keeping what you have is the senior call, even when it's not the popular one.
More writing on the way. Want first sight? Drop us a note.
Before you email
Business Analysis & Discovery is a fixed fee agreed up front, scoped to what's actually needed. Delivery Partnership is a day rate against a minimum commitment, sized to the programme. Retained Advisory is a flat monthly fee on a 30-day rolling basis. Whatever the engagement, the price is agreed and written down before any work begins — no retrospective change orders, no surprise extras. We'll quote on a first call once we understand what you're dealing with.
Yes — that's frequently the reason we're brought in. We're not a delivery firm competing with your suppliers for build work; we're the senior analysis and accountability layer that sits between you and the people building. Most engagements involve coordinating across one or more third-party suppliers, internal IT, finance, compliance and ops. If anything, suppliers tend to deliver better when there's a clear, senior client-side voice in the room.
We don't do BAU support — we work on change, not steady-state ops. We're not a staffing agency, so you won't be billed senior rates for junior work. We don't resell licences or push you toward platforms we're partnered with. And we don't parachute in, write a deck, and vanish. If you need seats, ongoing managed services, or a team of subcontractors to park somewhere, we're not it — and we'll say so up front.
Yes — once we've agreed an engagement is likely to proceed. References aren't handed out at first contact, both out of respect for client confidentiality and because a reference call is more useful when there's something specific to ask. We'll connect you with someone whose engagement most closely resembles yours.
Typically two to four weeks from a signed engagement. We work with a deliberately small number of clients at any one time — if we can't start when you need us, we'll say so on the first call rather than slot you into a queue.
Yes — as standard. Happy to sign yours, or provide ours. NDAs are signed before any substantive conversation about your specific situation, so you can speak freely about names, numbers and what's actually going on.
UK-based, working with UK and international organisations. Most engagements are remote-first with on-site time at the points where it adds real value — workshops, key stakeholder sessions, go-live. Distance has rarely been the constraint; senior attention has.
Get in touch
If you're staring down a system replacement, a programme that's stalled, or you just need someone senior to help you understand what you've actually got before you commit — let's talk. No pitch decks. No discovery calls disguised as sales calls. Just a straight conversation about whether we can help.
hello@analysethat.co.ukWe respond within one business day. If it's not the right fit, we'll say so.
Tell us what you're dealing with. No forms, no faff — just an email.
30 minutes. We listen, ask the questions others miss, and tell you honestly if we can help.
What you'll get, how long it'll take, what it'll cost. Written down. No ambiguity.